Privacy policy

HASHTORO.COM Privacy Policy

Please read this privacy policy document fully and completely to understand how we obtain, use and store your Personally identifiable information.

1. Personally Identifiable Information – Collection and Use

Information submitted by the user themselves is collected, stored and used by or our mobile software.

Names, email addresses, physical addresses, phone numbers, bank details, Bitcoin wallet addresses, company names, or any other details submitted on our forms is collected. This is for marketing and sales purposes to ensure the best possible customer experience. collects Personally identifiable information during registration, when you place your order or send us emails, or when you subscribe on the website, as well as when you provide response to surveys or forms on the site.

When you have submitted information in any of the above ways, we reserve the right to use that information to make improvements to our website, optimise our customer service, make contests, promotions and surveys based on the data, make the most efficient transactions possible and contact you about your interaction and purchases with us.

Customer and User Data Protection

The latest anti-hacking and malware software is used on the site, with regular scans and updates taking place. We employ the services of well-known and reputable internet security firms to ensure our site is as secure as possible.

Your data is only available to certain employees which are authorized to access such information via our administration system. They are bound by contract and law to keep your information confidential. We use Encryption in order to protect all sensitive information, including all financial and personal details. This is 256-bit encryption – the same as all major banks use.

In order to identify any security vulnerabilities, Our servers are scanned daily by Comodo for PCI DSS certification. Every transaction is processed via a Credit card approved financial institution, ensuring all confidential information is stored securely away from our servers, adding an extra layer of security.

2. Non-Personally Identifiable Information – Collection and Use

We collect some non-personally identifiable information( NPII) when You visit It may include the type of browser You used to access, the operating system which is installed on Your PC or mobile device, IP Address of your computer device, IP address of Your Internet Service Provider (ISP), etc. This information is used to improve the, provide You with relevant advertisements, analyze your usage of, to keep you logged in, and improve Your browsing experience of All such information is kept confidential on our secure servers and is never shared with, or sold to any third party or government agency.

3. Cookies, Pixel Tags, and Web Beacons is using cookies in order to collect the aforementioned non-personally identifiable information. Cookies are used by the website to help to remember you when you return to the website, to save your orders, and to help us with analytics of usage.

Cookies are small text files that are placed on the hard drive of Your computer system OR mobile device by a Web page server. Our cookies do not, in any way, compromise Your online privacy or damage Your computer system or mobile device in any manner whatsoever.

With collected data we can improve and optimise our Website to give you the best possible service.

It is your decision as to whether you accept cookies from, and if you do not want them stored on your computer you can clear them easily in the browser setting of your browser. When you want notification of every cookie sent to your computer, you can turn this option on in your browser setting. If you decide to turn cookies off for, some parts of the website including registration, login and Dashboard may not work properly. However, for proper use of, We advise accept cookies for

Cookies may also be used by the advertisers on We have no control over the cookies sent by such third-party advertisers. Thus, You click the third-party advertisements at Your own risk.

We may use Pixel Tags in Our emails to you in order to understand whether Your email service provider is compatible with HTML-formatted emails. We may also use Web Beacons (clear GIF files) in our emails to you in order to track whether You have read our email.

4. Disclosure of information

None of the personally identifiable information we collect from you will be sold, traded or otherwise transferred to any outside party or entity without prior notification to you. However, by using the site and submitting information you agree that our payment and hosting providers, financial institutions and other services and parties which we may employ to run our company and website, conduct our business and serve you, can have access to such information in a strictly confidential manner.

We will never provide your personally identifying information to third parties for the purposes of marketing or advertising, or any other use other than the ones specified.

We disclaim any liability for disclosure of any personally or non-personally identifiable information in the following cases:

  • to government (local, state, national, or international) agencies in response to legal processes;
  • Any unlawful or unauthorized access or transmissions of personal information from this Website;
  • of any information by You on online or in offline media;
  • to auditors for criminal investigation;
  • to enforce the Terms or defend Our rights;
  • Disclosure of such information as an asset in case of sale, or part sale, of to a third party.

Our site can be accessed in an anonymous way with no data being collected. Any changes to the Privacy Policy will be announced to users.

In order to change personally identifying information collected by our site, you can email by calling our support or by logging into your account.

5. Child Protection

Our site complies with the Children Online Privacy Protection Act. This requires parents or guardians to be in control of any website access by children under the age of 13. However we will not permit to use website for Customers who are not 18 years old.

6. Fair Information Practices

United States privacy law has as a basis the Fair Information Practices Principles. These are widely held principles that are common to many countries’ data and privacy protection laws. We comply with and administer these principles and follow their guidance in order to protect user’s personal information on

In the case of a data leak, we will send email or notification to all affected users within 7 working days of the leak being discovered.

The principle of individual redress requires individuals to have the right to act on their legally enforceable rights against data collectors, processors and third-parties who do not comply with the applicable law. You have the right to extend to recourse through the courts or government agencies for the prosecution and investigation of non-compliance by the relevant parties.

7. CAN-SPAM Act Compliance

There are strict laws regarding commercial emails, establishing the requirements necessary for commercial advertising, solicitation and messages. The CAN-SPAM Act gives any user the right to stop any emails being sent to them and sets out the severe penalties for non-compliance.

Your email address collection

We collect and store your email address because it is your username.

We will use it in following cases:

  • send information to you;
  • confirm validity of your username and in case you lost access to your account;
  • respond to enquiries or any questions or requests you might have;
  • for processing orders and keeping you up to date regarding the ordering process;
  • for alerting you to additional information pertaining to the product or service you have purchased from us;
  • to send marketing via our mailing list;

To be in accordance with CANSPAM we agree to the following:

  • NOT use any false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

Our emails have unsubscribe button. By pressing this button, you will be directed to the unsubscribe page of our site, where we will remove your email address from any and all mailing lists, preventing any further correspondence.